MAXWELL INSTRUMENTATION, LLC. POLICIES
Our Guarantee:
All of our products are guaranteed to perform as indicated on this web site. If you are dissatisfied for any reason, please call within 10 days for a return authorization. Any item may be returned during this period, no questions asked.

Shipping:
All supplies ordered have only the actual shipping charges added to your invoice and no handling charges. There is free shipping on graphite. Some orders are shipped direct from the supplier to save you extra cost. We often ship the same day we receive your order.

No Minimum Order:
Order only what you need.

How to Order:
Call, fax or email. On your order, please specify the catalog number. This can be the original manufacturer’s part number or one of our suppliers’ part numbers. Call us if you can’t find a reference for your part and we’ll find it for you. Have the description, quantity and your purchase order number or credit card information available. Include shipping, billing addresses and a phone number where we can reach you if we have questions.

Pricing Policy:
The prices listed in this web site are current but are subject to change without notice. Our price is the price on the supplier’s web site or lower. Call for prices on graphite, HC lamps and other supplies. We don’t always go up when our suppliers raise their price.

Payment Terms:
MasterCard, Visa or Net 30 to recognized accounts